Silver Ski Holidays Ltd respect and understand the importance of your privacy. In accordance with the Data Protection Act 1988 Silver Ski Holidays Ltd are committed to protecting the personal information given to us and to keeping you informed as to how we use the information we have collected from you.
When you make a booking or request a quotation from us, either via our website, via email or over the telephone we need to collect personal details from you. The type of personal data we collect will be information such as name, address, email address, telephone number, date of birth, nationality, passport details, travel preferences, medical conditions, disabilities and special requirements. Silver Ski Holidays cannot operate your holiday without obtaining this information and therefore the lawful basis on which we hold your data is ‘legitimate interest’.
We will treat all personal information as confidential. Your personal details will not be passed to any third parties except where necessary to enable us to process your booking and to provide services such as accommodation, flights, transfers and resort extras. To enable you to travel overseas, it is a requirement that we disclose your information to Government authorities and airlines for the purposes of immigration, security or any other reasons they deem appropriate. When you submit your information to us you agree that we may use and transfer your personal information in this manner.
Silver Ski Holidays Ltd recognise that transmission of information via the internet is not completely secure and, although we will do our utmost to protect your personal data, we cannot guarantee the security of data transmitted over the internet and therefore any transmission is at your own risk. Once we have received your information, we will take all reasonable steps to keep your personal data secure and try to prevent unauthorized access to it. All information you provide to us is stored on our secure servers. All online payment transactions are encrypted using SSL technology. Where we have provided you with (or you have chosen) a password enabling you to access certain areas of our site, you are responsible for keeping that password confidential and not share it with anyone (unless they are a member of your group booking).
You are entitled to ask us for a copy of the information we hold about you. You may request this by writing to us at [email protected] We shall respond within one month of any such request.
If you believe that any information we hold about you is inaccurate, you have the right to ask us to correct it by writing to us at [email protected]
You also have the right to change your mind regarding marketing preferences. You can advise us of this by writing to us at [email protected] or by opting out of our e-newsletter by using the unsubscribe option at the bottom of the emails.